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Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from na-iv.com (the “Site,” “na-iv,” “we,” or “us”).

By accessing or using the Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use the Site.

We may update or revise this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will take effect immediately upon posting. It is your responsibility to review this policy periodically to stay informed of any updates. Continued use of the website after any changes are made will constitute your acceptance of the revised Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also gather information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information collectively as “Device Information.”

When you visit our website, we automatically collect certain details about your device using technologies such as:

Cookies – Small files stored on your device that may include a unique anonymous ID. They help us recognize your browser and enhance your experience. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.

Log Files – These capture data about your activity on the site, including your IP address, browser type, internet service provider, referring and exit pages, and the date and time of your visit.

Web Beacons, Tags, and Pixels – These are small electronic files used to monitor how you browse the site and interact with content.

When you make or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number. We refer to this data as “Order Information.”

In this Privacy Policy, the term “Personal Information” encompasses both the Device Information we collect and the Order Information.

HOW WE USE YOUR INFORMATION

We use the order details you provide to complete your purchases, including processing payments, arranging shipping, and sending invoices or order confirmations. We may also use this information to communicate with you about your orders, screen for potential fraud or risks, and—with your consent—share updates or promotions about na-iv.com products and services.

We collect device data, such as your IP address, to help detect and prevent fraud. This information also helps us improve and optimize our website by analyzing how customers interact with it and evaluating the success of our marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

na-iv.com is committed to protecting your personal information. We do not sell or share your information with third-party solicitors, except when required or permitted by law. This includes complying with legal requirements such as court orders, requests from law enforcement, or to safeguard the rights, property, or safety of others or ourselves.

We may share your personal information with trusted third parties who perform services on our behalf to support your experience. For example, we may provide information to fulfill orders, deliver packages, or process payments securely.

We also use Google Analytics to understand how customers interact with our site. For details on Google’s privacy practices, visit: https://www.google.com/intl/en/policies/privacy/. If you prefer, you can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests such as subpoenas or search warrants, or to protect our rights and interests.

DATA RETENTION

When you place an order through our Site, we will retain your Order Information for our records until you request its deletion. Please note that we do not store any payment information.

CHANGES

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

YOUR RIGHTS

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of your country.

CONTACT INFORMATION

Any further questions or queries please contact us at: [email protected]